Our Hearing Professionals
At Advantage Hearing & Audiology we are sensitive to the needs of every individual that depends on our knowledge, solutions, and care. We offer our patients the latest technology in the industry, accompanied by advanced fitting techniques and personalized service. Through this we are able to achieve seamlessly easy hearing rehabilitation for all types of hearing impairments. At Advantage Hearing & Audiology we take great pride and passion in helping patients to complete their senses so that they are able to better hear, understand, and participate in life's rich soundscapes.
Dr. McCall was born and raised in Greensboro. She received her Bachelor of Arts degree in Communication Disorders and a minor in Linguistics. at the University of North Carolina at Chapel Hill. She received her Doctorate of Audiology from East Tennessee State University in Johnson City, TN.
With over 14 years of clinical experience, her professional practice has included serving newborns through adults in private practice, university, and integrated healthcare settings. Prior to coming to Advantage Hearing and Audiology she worked as a Audiologist at UNC Hospitals in the Department of Otolaryngology and Pediatric ENT of Atlanta. She spent some of her career as a clinical instructor in the Department of Communicative Disorders at UNC Chapel Hill (Go Tarheels!) and working with the veteran population at the James H Quillen VA Medical Center in Mountain Home,Tennessee.
"I always knew that I wanted to be in a healthcare profession but my passion for audiology started when I was in high school working at a camp for children and young adults with disabilities. I had many campers that had hearing loss and we helped them take care of their hearing aids while they were at camp. I saw what a difference hearing aids could make in daily communication and how grateful their families were to their audiologists and medical providers. I love working hand-in-hand with families to help their loved one realize their full potential and improve their quality of life through better hearing and speech understanding.”
Hearing Instrument Specialist
Ronnie became a provider of audiology after a successful public service career in law enforcement where he specialized in Juvenile Investigations, including protecting children against child abuse. After retiring from the Greensboro Police Dept., Ronnie taught High School Juniors and Seniors in a co-op college career program with G.T.C.C. for several years and taught adults in their NC Basic Law Enforcement Program, Juvenile Law, and Procedures. Ronnie also was hired back at Greensboro Police part-time to do Juvenile Investigations. When the opportunity arose, Ronnie accepted a position running two Children Advocacy Centers in Guilford County.
The experience Ronnie achieved lead him to become a Hearing Instrument Specialist. His Dad was a patient at our Greensboro Office and learned from Ryan Strickland, (the previous owner), that he was looking for someone to train and mentor as an apprentice. Interest grew and based upon Ronnie's life experiences, he was hired.
In his previous career, Ronnie received the National Red Cross Award of merit for performing CPR saving a life. He is a former recipient of the American Legion NC Police Officer of the Year Award. Ronnie has a Bachelor of Administrative Science Degree, a member of the International Hearing Society, and awarded their certificate for successfully completing The Distance Learning for Professionals in Health Sciences Course. Ronnie is board certified in NC as a Hearing Instrument Specialist.
Ronnie is a native of Greensboro, NC. He is married to his wife of 43 years, Nancy, has two sons and four grandchildren. His past interests include working in Cub and Boy Scout Programs as a Scout Master, He also coached Little League Baseball for 7 years, and was a statistician for his son's youth basketball team. All his life, Ronnie has enjoyed music, and often can be seen playing the cello and mandolin at 1st Baptist Church in Gibsonville, NC where he also serves as a deacon, trustee, and Assistant Sunday School Teacher. Ronnie also enjoys gardening at his home. Ronnie takes great pride and passion in helping his patients achieve better hearing, understanding with less effort thus allowing them to get the most out of life.
Patient Care Coordinator
Clay Volkmann was born in Evansville, IN. the “Hoosier” state, in 1962. He has four sisters, no brothers, eight nieces and nephews, four great nieces and one great nephew. He lost his awesome mother when she was only 47 to cancer and sadly lost his father last summer.
Clay always feels blessed in life and tries to look on the bright side of things. He always tries to remember how good he has it. Having a large, close family and many friends keeps him very busy and he cannot seem to spend enough time with all of them.
Clay has always gravitated towards working with people and helping people makes him feel happy. He held then sold his Indiana Real Estate license for 17 years and he plans to sell real estate again here in North Carolina in his retirement to keep him busy and active.
When Clay relocated to North Carolina three and a half years ago he worked on a project for Exxonmobil Oil Co. for a year and a half before coming to work for Advantage Hearing and Audiology as a Patient Care Coordinator. He enjoys coming to work every day and working with his patients. Helping them is truly rewarding to him.
Patient Care Coordinator
Rhonda Harris is a native to Eden, North Carolina where she enjoyed raising her two beautiful children, Daniel and Alexis. They have brought her such great pride and joy over the years. She also has two sisters, one of which is her fraternal twin. Rhonda enjoys spending time with her extended family at dinner gatherings, church, and vacations.
Rhonda has experience in customer service as a banker and a receptionist for a doctor’s office. In all her jobs, she has loved being able to spread cheer to those around her. She believes that life is too short, and you shouldn't have to take yourself too seriously. “Laughter is good for the soul!” Helping others and bringing smiles to their face is her passion. While working at Advantage Hearing and Audiology, she has been able to do just that with her patients. Being able to help others gain their hearing has blessed her in so many ways.